Feedback about public transport

This page allows you to send the Public Transport Division a comment or feedback about public
transport policy and projects. See our Internet privacy statement.

If you are unable to complete this form please contact the Public Transport Division.

If your comment or feedback relates to:

Bus, train or tram services or Metcard tickets, contact Metlink (metropolitan) or Viclink (regional).
If you have contacted Metlink and Viclink and are dissatisfied with the response please contact
the Public Transport Ombudsman (Victoria).
Taxi services, see the Taxi feedback form.

Fields with an asterisk ( * ) must be completed.

Your contact details

Your comments

If your comments relate to a particular incident, please include the time, date and/or service.

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